Kolect.AI

Last updated: April 20, 2025

Panoverse Inc. (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, "Site" refers to the Company's website, which can be accessed at kolect.ai or through our mobile application. "Service" refers to the Company's services accessed via the Site, in which users can access our AI-powered influencer marketing platform. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or our Service.

Kolect AI is a product of Panoverse Inc.. This Policy applies solely to Kolect AI, a product of Panoverse Inc.; other Panoverse Inc. products are governed by their own terms and policies.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: kolect.ai/terms), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, company information, and contact details, which you submit to us through the registration process at the Site.

1. Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which may include: name, company information, and contact details. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:

Browser type and version
Operating system
Pages visited and time spent on each page
Referring websites
IP address
Device information

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track your login status and preferences.

You can manage your cookie preferences—including opting out of analytics and marketing cookies—via our cookie banner or through your browser settings, and disable non-essential cookies at any time.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

3. Additional User Data We Collect

When you use our Service, we may collect additional information including:

Profile information (such as profile picture, bio, and social media handles)
Content preferences and interests
Interaction data (such as likes, comments, and shares)
Communication preferences
Usage patterns and activity on our platform
Feedback and survey responses
Partnership and collaboration history

4. Children's Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. We employ age-gate mechanisms at registration to verify that users are 13 or older; if we later determine a registered user is under 13, we will trigger COPPA parental consent requirements and delete any collected data if consent cannot be obtained.In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at hello@kolect.ai.

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Third-Party Services

We use various third-party services to operate our platform and provide our services. These services include:

Social Media Platform Integration: We integrate with social media platforms including TikTok, Instagram, and YouTube to:
- Enable convenient login and account creation through your existing social media accounts
- Match creators with relevant opportunities based on their platform presence and engagement metrics
- Verify creator identities and platform statistics
- Analyze content performance and audience demographics
- Streamline content posting and campaign management
When you choose to connect your social media accounts, we may receive information such as your profile data, follower count, engagement metrics, and content statistics. This integration helps us provide more accurate matching and streamlined campaign management.
Email Services: We use Amazon SES (Simple Email Service) to:
- Send account verification and security notifications
- Deliver personalized creator opportunity matches
- Send campaign updates and performance reports
- Facilitate communication between brands and creators
- Share platform updates and new feature announcements
- Send marketing communications (with your consent)
We follow AWS's data protection best practices and do not insert confidential or sensitive information into tags or free-form text fields.
Analytics Services: We use analytics tools to understand how users interact with our platform and to improve our services.
Cloud Infrastructure: We use cloud services to host our platform and store user data securely.
Payment Processing: We use third-party payment processors to handle financial transactions.

These third-party services may collect information about you as described in their respective privacy policies. We encourage you to review the privacy policies of these third-party services to understand how they handle your information:

You can manage your social media connections and email preferences at any time through your account settings. Disconnecting a social media account may limit certain features but will not affect your ability to use basic platform functionality.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. DATA RETENTION

We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected or as required by law, and in accordance with applicable data retention principles such as storage limitation under GDPR Article 5(1)(e). We review our retention periods annually and securely delete or anonymize data once it is no longer needed.

IV. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

V. SECURITY BREACH NOTIFICATION

In the event of a personal data breach, we will notify affected users and any applicable regulatory authorities without undue delay and, where feasible, within 72 hours of becoming aware of the breach, as required by GDPR and related guidelines.

VI. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the "Settings" section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the "Settings" section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

California Residents (CCPA/CPRA): Under the California Consumer Privacy Act, you have the right to:

Request disclosure of the categories and specific pieces of Personal Information we collect, use, share, or sell
Request deletion of your Personal Information
Opt out of any sale or sharing of your Personal Information (we do not sell personal data but may share for business purposes)
Not be discriminated against for exercising these rights

To exercise your rights under CCPA, please submit a request via your account "Settings" or by contacting us at hello@kolect.ai.

VII. INTERNATIONAL DATA TRANSFERS

Although our operations are principally U.S.-based, any transfer of Personal Information outside the United States is protected by appropriate safeguards such as Standard Contractual Clauses as adopted by the European Commission.

VIII. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

IX. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

X. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, or to exercise your privacy rights, please contact us by sending an email to:

Privacy Team / Data Protection Officer
Panoverse Inc.
33 School St, Brighton, MA 02135
hello@kolect.ai

Last Updated: This Privacy Policy was last updated on April 20, 2025.

Kolect AI Privacy Policy